Do our transport workers feel under appreciated during the pandemic?

02 June 2020

The coronavirus crisis has brought frontline and key workers into the spotlight like never before. It has become part of our weekly ritual to step outside of our house every Thursday and clap for Britain’s incredible National Health Service and other essentials. While this is a wonderful tradition - it’s fair to say that due to sheer volume of workers currently regarded as important; it’s easy for the general public to overlook certain professions - despite their sacrifice being no less significant.

“The devotion and self-sacrifice of all those in every walk of life who are helping us to beat this disease. Police, bus drivers, train drivers, pharmacists, supermarket workers, road hauliers, bin collectors, cleaners, security guards, postal workers, our teachers and a thousand more.”

– Boris Johnson

The haulage industry has worked tirelessly throughout the pandemic – ensuring our country’s survival and safety; maintaining a consistent supply of medical necessities and other essential goods such as food and beverages. No one will deny the dedication shown by those within the logistics sector – but do they themselves feel valued by the community? 

Unsung heroes

A recent survey by CameraMatics has revealed that 50.4% of British and 40.6% of Irish truckers have said that they don’t feel appreciated. This figure was somewhat lower in the USA, with only 36.5% believing that their efforts are disregarded by the government and general populous. 

Many within the industry insist on downplaying their role as a ‘key worker’ –  determined to draw a distinction between delivery drivers and frontline care staff. An Irish HGV operator commented; “we are still doing our job. Its not like we are going walking into a COVID-19 ward with no PPE on us.”

Multiple drivers have complained about being disqualified from priority shopping, designated to other key workers. One particular UK haulage worker stated that he was unable to obtain the necessary food for his family after working a 70-hour week delivering to supermarkets. 

Challenges ahead

As the transport industry emerges from this turbulent period – they have been met by a plethora of punitive taxes; a sucker punch for businesses struggling to find their footing. With the London Lorry Control Scheme, and the Congestion Charge reimplemented at a higher price – drivers and operators argue that the government should instead be working to assist businesses in the area as the economy cranks back to life. 

Despite the Prime Minister’s appreciative statements at the start of the crisis – many drivers believe that as businesses start to reopen and the lockdown is eased; the important role played by the logistics sector is being forgotten for the sake of political expediency. 


At TrackTrans, we believe it is crucial that drivers are recognised and appreciated for their fantastic work – not just in the midst of this pandemic, but afterwards; when the dust has settled and a semblance of normality returns to our lives. TrackTrans offers transport management, electronic proof of delivery, handset tracking, traffic navigation, vehicle checks, a reporting system and much more; accessible anytime – anywhere! The speed of recovery will be the determining factor in securing the public’s real appreciation; start by getting your business back on track today!